Health at your doorstep

Privacy Policy

Your health data privacy is our highest priority. This policy outlines how we collect, protect, and manage your personal information.

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End-to-End Encryption

Your clinical records are encrypted using 256-bit SSL technology, ensuring only you and your doctor can access them.

1. Information We Collect

Personal Identity: Name, contact details, and age for accurate patient profiling.
Health Records: Past medical history, current prescriptions, and diagnostic reports uploaded by you.
Payment Data: Transaction IDs and billing info (we do not store full card details on our servers).

2. How We Use Your Data

Care Coordination: Sharing necessary vitals with your chosen Allopathic or Ayurvedic specialist.
Appointment Sync: Sending reminders via SMS or Email for your upcoming consultations.
Service Optimization: Improving diagnostic accuracy through anonymized data analysis.

3. Your Data Rights

Right to Access: You can download a full copy of your medical records from your dashboard at any time.
Right to Erasure: You may request the permanent deletion of your account and associated health data.
Consent Control: You can opt-out of non-essential communications and third-party diagnostic sharing.

4. Third-Party Disclosures

We do not sell your health data to advertisers. Data is only shared with:

Diagnostic Labs: To process your blood tests and imaging requests.
Ambulance Providers: To share your location during an emergency dispatch.
Pharmacy Partners: Only when you explicitly choose to fulfill a digital prescription.

Questions regarding your privacy? Contact our Data Protection Officer at privacy@localdoctor.in